Help Center

What is your return policy?

System Returns: As a majority of systems are custom built, we cannot refund or accept returns. What we can offer instead is the consignment of the machine, where the purchaser receives 80% of the total sale price of the machine.

Do you sell gift cards?

Yes we do! These can be physical vouchers or specific codes to enter at checkout!

What are the payment options?

Currently we offer Cash and Credit/Debit Card transactions. More options, like PayPal, are coming soon!

How long does a build take and what is the process?

For a custom PC Build, It all starts with the initial Consultation. Once past that point, maybe a week to finalize and agree on pricing. Depending on availability of Components 4 to 6 weeks for Parts in Hand, another 6 to 8 hours of physical build time (All Valknut Systems Machines are built BY HAND); And finally scheduling delivery or Set-Up (if Bifrost Deployment was added onto the sale).
Total Potential Time: 8 weeks from Initial Consultation.